Frequently Asked Questions
Everything you need to know about shopping with House of Cards.
What is the standard shipping timeframe?
We offer express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I process a return or exchange?
If your fit isn't perfect, you can return or exchange items within 30 days of delivery. Products must be unworn, unwashed, and include all original tags and packaging.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Are your materials sustainably sourced?
At House of Cards, we prioritize quality and ethics. 80% of our current collection is made from organic cotton or recycled polyester, and we work exclusively with certified fair-labor factories.
Can I track my order once it has shipped?
Yes. As soon as your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your delivery in real-time.